Top 10 — Lowest Conversion (min 50 appt calls)
Practices ranked by conversion rate, restricted to those with ≥50 appointment calls so volume is statistically meaningful. Rank #1 pulses. Click any row to open the drill rail with DID-level detail.
All 72 Practices
Sort by clicking column headers. Click any row to drill into per-extension (DID) detail.
Network Conversion & Missed % by Month
Conversion rate (blue line, left axis) and missed-call percent (red bars, right axis). Practice count varies per month — annotation under each point shows the sample size. Read with care: uneven coverage means the trend reflects which practices were sampled, not strictly network behavior.
Monthly Totals
New-Patient vs Existing-Patient Conversion
Each dot is one practice. X = existing-patient conv rate. Y = new-patient conv rate. The dotted line is parity. Most practices land below the line — existing patients convert more easily than new ones. Practices in the bottom-right are the laggards: they handle returning patients fine but can't book new ones.
NP Laggards — existing conv >= 40% but new-pt conv < 30%
These practices know how to keep existing patients but lose new-pt opportunities. Coaching target #1.
Action Briefing
What the data says, what to do about it.